DESIGN          INSTALLATION          SERVICE & MAINTENANCE          REMOTE MONITORING

 

 

 

Design

With such a wide range of systems and technologies available in today’s market, to ensure the success of your solution, it is vital that your system is designed by experts.

 

Our design team first of all establishes the objectives of the system, this allows us to design the “Right Solution” utilising our key core product base and extensive knowledge of the market.

 

Our designs range from new entry level systems to high-end integrated solutions whether it is to integrate with existing equipment or a 3rd party system. Dual-Stream has the knowledge and expertise to design your system.

 

Our systems are fully scalable through intelligent design of the system architecture.

 

Dual-Stream have full in-house capability to provide comprehensive technical drawings and schematics utilising CAD drawing software.

 

We have a strong focus on the design process as we believe that intelligent design provides the foundation to providing high quality solutions and services. Good design ensures we meet the objectives set by our clients in the most efficient and effective way possible.

Quality Service Starts with Intelligent Design

 

Installation

With our extensive knowledge of all types of Installations, whether you require a bells only Intruder Alarm System within a domestic property or a multiple site CCTV system across various commercial premises; Dual-Stream can offer a full installation package.

 

Our engineers have extensive knowledge of our systems and have been trained on the equipment that we install so that we can provide a high quality and efficient service.

 

Dual-Stream provide national UK coverage from single system domestic properties to multi-site national commercial estates.

 

All our new CCTV and Intruder systems are designed to meet the respective ACPO regulations and will be issued an SSAIB certificate upon completion.

Remote Monitoring

Remote Monitoring is now essential to most people, having the satisfaction and peace of mind that your system is intelligently working with the knowledge that your building is secure.

 

As an SSAIB accredited company registered with Police Forces across the UK; Dual-Stream can offer a remotely monitored intruder system that will alert our monitoring station upon activation.

 

We can also design, install and service systems to BS8418 for CCTV Systems, these systems are designed to protect your premises when you are not present, giving the operator the ability to communicate with the site should there be a suspect or intruder. This will allow the operative to alert the local police force if necessary.

 

Dual-Stream can offer a unique system that gives you the ability to view the status of your system from a remote location via your PC or mobile device using TOUCH.

Service & Maintenance

All electronic solutions require regular servicing, whether it is preventative maintenance or a reactive service call-out. Most systems in modern times demand a general health check; this is generally a requirement from most insurance companies.

 

Dual-Stream can offer scheduled planned maintenance visits where we will advise on any recommendations to ensure your systems are working correctly to maximise system efficiency and to prevent unnecessary spend on obsolete equipment in the future.

 

We also offer a reactive call-out facility attending upon request to resolve a specific problem, or to conduct user training.

 

All Service and Maintenance calls are managed through a central call-logging database providing a streamlined call management process, resulting in the ability to provide end-to-end reporting of your service history.

 

24/7 Proactive CCTV System Maintenance

 

Our Automated CCTV Proactive Maintenance System provides our Technical team with information on the health of your system, whether there is a camera fail or the Hard Drive is overheating, we can monitor the operation of your CCTV System 24/7 giving you peace of mind that your premises are protected. See the brochure here.

 

Service By Design

 

We understand that every business is different and as a result  have different service needs and requirements from their service provider. At Dual-Stream we spend time understanding the needs of our client and design a bespoke service to meet those needs in order to help them maintain smooth operations in their own business.

We apply our Philosophy to each of the services we provide.

This ensures that we can provide highest possible level of service, tailored to the individual needs of our clients.