The Right Solution.
Design & Installation
“Truly understand our customers business, their security needs, objectives and priorities.”
What We Do.
Our highly experienced team provide a range of bespoke electronic security solutions tailored to meet the needs of the customer. We pride ourselves on our honest approach and our attention to detail. We offer design, installation, servicing and maintenance on a range of Electronic Security products including Intelligent Video Solutions, Access Control Systems, Business Intelligence, Video Analytics and OnDis SmartShelf.
We provide national UK coverage specialising in multi-site commercial estates enabling a comprehensive offering for each of our services.
Video Solutions.
Closed Circuit Television (CCTV) has become an essential part of our daily lives, whether to act as a deterrent to prospective criminals, to providing comfort to employees whilst they are in a workplace or generating data to analyse trends.
It is therefore imperative that the system is designed, installed and maintained effectively in order to meet the objectives and produce results.
As technology develops it is crucial that a reputable business moves with it. We have extensive knowledge and experience of analogue, digital and IP CCTV Systems and trusted by a number of leading FTSE businesses to provide them with solutions.
We actively monitor developments in the market and work closely with our suppliers to ensure our clients can benefit from the latest technology available.
The Dual-Stream portfolio extends to all corners of the CCTV market, which results in us being able to deliver the “Right Solution” to meet the requirements of any CCTV project.
Access Control.
Access Control is traditionally the main method of controlling access to buildings or access to certain areas within a building. Whether you require basic in/out control of one door or management of 1000’s of doors across multiple sites, it is key to ensuring you have a system that is fit for purpose.
Our systems can be used as a management tool for building managers with systems capable of delivering time & attendance information, smart card management, event reporting and integration with CCTV to provide visual verification. Access Control could also be used to control access to secure storage areas of stock.
There are various methods to control access to your building including card readers, PIN pads, biometric readers and video door entry solutions with facial recognition. Through our knowledge of our partners products, including Paxton and Axis Communications we can provide an Access Control solution to meet your needs.
OnDis.
We are an approved provider of the OnDis range of smart security products such as the SmartShelf and SmartTag that aid sales and loss prevention by generating intelligent live alerts and data. Dual-Stream supply OnDis smart products to a number of leading UK grocers.
Via the software platform, businesses can also help to achieve greater efficiencies by enabling real-time stock count information and detailed trend analysis.
Service & Maintenance
“We recognise that every business is different and as a result have different service needs and requirements from their service provider. Therefore a bespoke service model is designed for each of our clients to meet their particular needs.”
Intelligent Maintenance.
We provide a state of the art Remote Management Service (RMS) enabling us to deliver a pro-active remote service offering to our clients. Our Remote Management facility allows us to connect to your security systems remotely to Pro-Actively Maintain your estate. Manned by technically experienced personnel, our RMS allows us to offer the following services:
Remote System Health Checks
Remote Monitoring
Remote Site Management
Business Intelligence
Technical Support
Remote Software Upgrades
Remote System Resets
Retrieval of CCTV Footage/ Burn to Disc
National Maintenance Team
In instances where a fault cannot be fixed remotely our Pro-Active Maintenance service offers a complete end-to-end service to ensure your security systems are operational 24/7.
By monitoring and detecting issues around the clock and reporting them directly to our service team, they can be resolved before they become critical.
In addition to our Remote Maintenance service, faults which do require an engineering visit will be resolved by one of our highly experienced nationwide service engineers.
Aided by remote analysis, the engineer will arrive already armed with detailed knowledge of the fault and any equipment required to complete the job first time and in a timely fashion.